Refund policy

At Mulligan Lane, we specialize in vintage and one-of-a-kind pieces. Because of the nature of our inventory, a few important things to know before purchasing:


All Sales Are Final

All items sold by Mulligan Lane are final sale.

Our inventory is made up of vintage, pre-loved, and one-of-a-kind pieces, many of which have natural signs of age, wear, or patina. For this reason, we are unable to accept returns or offer refunds for change of mind, fit, or preference.

We encourage you to review all photos, descriptions, and measurements carefully before purchasing and to reach out with any questions—we’re always happy to help when we can.


Pick Your Mood (Surprise Boxes)

All Pick Your Mood mystery boxes are final sale.

Due to the curated and surprise nature of these boxes, we are unable to accept returns, exchanges, or refunds once an order has been placed.

Each box is priced to reflect the full value of the items inside and is curated intentionally—never random, never filler.


Damaged or Incorrect Items

If your order arrives damaged or if you receive the wrong item, please contact us within 48 hours of delivery at:

📧 hello@shopmulliganlane.com

Please include:

  • Your order number

  • A brief description of the issue

  • Clear photos of the item and packaging

We’ll review the situation and do our best to make it right.


Shipping Issues

Once an order has shipped, Mulligan Lane is not responsible for delays, loss, or damage caused by the shipping carrier. If an issue arises, please contact us and we’ll assist where possible.


Questions Before You Buy

We’re always happy to answer questions about:

  • Measurements and fit

  • Condition details

  • Materials or care

  • Gifting or special considerations

Just reach out to hello@shopmulliganlane.com before placing your order.


A Final Note

Vintage isn’t about perfection—it’s about character, story, and second chances. We do our best to be transparent, thoughtful, and fair every step of the way.

Thank you for shopping Mulligan Lane and giving great pieces another shot. 💛